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PC Support Technician
NGI – Windows 10 upgrade project is seeking consultants to deploy Windows 10 / Office 2016 to all of our client’s agencies at all locations. This is a 2yr contract in the New York Metropolitan area. Local applicants ONLY – no third parties.
YOU WILL PERFORM THE FOLLOWING DUTIES:
- 1.) Deploy Windows 10 and Office 2016 to all existing desktops, laptops, and Thin Client devices.
- 2.) Operationalize Windows 10 and Office 2016, on all new and existing desktops, laptops, and Thin Client devices.
- 3.) Install, upgrade, support and troubleshoot Thin Client devices, Windows 10 and Microsoft Office 2016 and any other authorized enterprise and general desktop applications and provide ongoing Citrix/ Thin Client Support
- 4.) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- 5.) Travel to New York City boroughs, Long Island, Upstate New York, Connecticut and New Jersey may be required for this position.
RESPONSIBILITIES:
- Deploy Windows 10/ Office 2016 to all agencies and all locations (1,155 locations within NY City Transit, Long Island and Upstate New York, Connecticut, New Jersey)
- Build Windows 10 Desktops, Laptops, and Thin Client Devices.
- Follow defined process for image builds
- Configure & Install Enterprise applications
- Configure & Install General applications
- Configure & Install Peripheral devices
- Provide Customer support as required
- Perform Thin Client and Citrix related troubleshooting and Support
- Gathering information and implementing print queues for users
- Microsoft Office 2013, 2016 Support
- Network Troubleshooting
- First level support of Firewall issues
- First level support of Antivirus
- Handle user data migration as needed
- Document and track issues
- Document and track user surveys, user deployments, and asset updates
- Perform any additional project related activities as needed.
- Perform any work associated with other IT projects
PLEASE – NO THIRD PARTIES
Job Types: Full-time, Contract
NGI – Windows 10 upgrade project is seeking consultants to deploy Windows 10 / Office 2016 to all of our client’s agencies at all locations. This is a 2yr contract in the New York Metropolitan area. Local applicants ONLY – no third parties.
YOU WILL PERFORM THE FOLLOWING DUTIES:
- 1.) Deploy Windows 10 and Office 2016 to all existing desktops, laptops, and Thin Client devices.
- 2.) Operationalize Windows 10 and Office 2016, on all new and existing desktops, laptops, and Thin Client devices.
- 3.) Install, upgrade, support and troubleshoot Thin Client devices, Windows 10 and Microsoft Office 2016 and any other authorized enterprise and general desktop applications and provide ongoing Citrix/ Thin Client Support
- 4.) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- 5.) Travel to New York City boroughs, Long Island, Upstate New York, Connecticut and New Jersey may be required for this position.
RESPONSIBILITIES:
- Deploy Windows 10/ Office 2016 to all agencies and all locations (1,155 locations within NY City Transit, Long Island and Upstate New York, Connecticut, New Jersey)
- Build Windows 10 Desktops, Laptops, and Thin Client Devices.
- Follow defined process for image builds
- Configure & Install Enterprise applications
- Configure & Install General applications
- Configure & Install Peripheral devices
- Provide Customer support as required
- Perform Thin Client and Citrix related troubleshooting and Support
- Gathering information and implementing print queues for users
- Microsoft Office 2013, 2016 Support
- Network Troubleshooting
- First level support of Firewall issues
- First level support of Antivirus
- Handle user data migration as needed
- Document and track issues
- Document and track user surveys, user deployments, and asset updates
- Perform any additional project related activities as needed.
- Perform any work associated with other IT projects
PLEASE – NO THIRD PARTIES
Job Types: Full-time, Contract