NGI – Windows 10 upgrade project is seeking consultants to deploy Windows 10 / Office 2016 to all of our client’s agencies at all locations. This is a 2yr contract in the New York Metropolitan area. Local applicants ONLY – no third parties.

YOU WILL PERFORM THE FOLLOWING DUTIES:

• 1.) Deploy Windows 10 and Office 2016 to all existing desktops, laptops, and Thin Client devices.

• 2.) Operationalize Windows 10 and Office 2016, on all new and existing desktops, laptops, and Thin Client devices.

• 3.) Install, upgrade, support and troubleshoot Thin Client devices, Windows 10 and Microsoft Office 2016 and any other authorized enterprise and general desktop applications and provide ongoing Citrix/ Thin Client Support

• 4.) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

• 5.) Travel to New York City boroughs, Long Island, Upstate New York, Connecticut and New Jersey may be required for this position.

RESPONSIBILITIES:

• Deploy Windows 10/ Office 2016 to all agencies and all locations (1,155 locations within NY City Transit, Long Island and Upstate New York, Connecticut, New Jersey)
• Build Windows 10 Desktops, Laptops, and Thin Client Devices.
• Follow defined process for image builds
• Configure & Install Enterprise applications
• Configure & Install General applications
• Configure & Install Peripheral devices
• Provide Customer support as required
• Perform Thin Client and Citrix related troubleshooting and Support
• Gathering information and implementing print queues for users
• Microsoft Office 2013, 2016 Support
• Network Troubleshooting
• First level support of Firewall issues
• First level support of Antivirus
• Handle user data migration as needed
• Document and track issues
• Document and track user surveys, user deployments, and asset updates
• Perform any additional project related activities as needed.
• Perform any work associated with other IT projects

PLEASE – NO THIRD PARTIES

Job Types: Full-time, Contract